News Update: Bluebeam Revu 2017 is Here!

Bluebeam Revu 2017 is Here!

By Daniella Delgado, Marketing Coordinator at SolidCAD

Just yesterday, Bluebeam released Revu 2017!

Common Tech Issue of the Week #4

When starting Microsoft Office every time, AutoCAD runs for installation

By Catherine Zheng, Technical Support at SolidCAD

Issue:

When starting Microsoft Office every time AutoCAD® runs for installation. Two error messages pop up:
AutoCAD <version>: Please wait while Windows configures AutoCAD <version>
AutoCAD <version>: Run setup.exe to install AutoCAD <version>

Solution:

Repair your AutoCAD installation:

  • Start – Control Panel – Programs and Features
  • Select your AutoCAD version and choose from context menu “Uninstall/Change”
  • In the dialog select “Repair or Reinstall”
  • In the next dialog select the option “Repair” and click the button “Repair”

Using the Autodesk Prerequisite Checker

Check Hardware Specifications – Autodesk Prerequisite Checker

By Michael Rotolo, Technical Account Manager at SolidCAD

Want to know if your computer can run AutoCAD, Revit, 3DS Max, etc.. Instead of comparing your computer to a recommended system specifications, use the Autodesk Prerequisite Checker.

For more info click the following link

Common Tech Issue of the Week #3

Restoring Toolbars in New Versions of AutoCAD

By Chris Kotyra, Technical Support 

Issue:

Although the new type of interface with Ribbons was introduced in AutoCAD 2009 to replace traditional Toolbars, there is still a large number of users who prefer Toolbars.  Until and including AutoCAD 2014 it was very easy to restore them.  All you had to do was to select AutoCAD Classic as the current workspace as seen in figure.

Things got more complicated starting with AutoCAD 2015.  AutoCAD Classic workspace is no longer available, but luckily for those who prefer Toolbars, they are still included.

Solution:

One option is to transfer the AutoCAD Classic workspace from older customization file (ACAD.CUIX) to your current version of AutoCAD:

  1. In your new version of AutoCAD type CUIIMPORT command and press Enter.  The “Customize User Interface” dialogue box will be displayed with “Transfer” tab as current.  The right half of the dialogue box will display the contents of the current version ACAD.CUIX file.
  2. On the left half of the dialogue box, click the “Open customization file” button and select your older version ACAD.CUIX file with “AutoCAD Classic” workspace.
  3. Using your mouse, drag and drop “AutoCAD Classic” workspace from the older-version ACAD.CUIX file on the left to the current version on the right.

4. Click OK to close the dialogue box
5. Set “AutoCAD Classic” workspace as current.

Revit Tip of the Day #1

Backing Up and Recovering Revit Files

By Jay Polding, BIM Consultant – AEC Collaboration 

Standalone and Workshared Revit Files are backed up and restored in completely different ways. Here is an explanation and some best practices…

You should probably refer to this blog post for additional info…

Revit Files are Clogging Up My Server Storage!

Standalone Revit Project Files

Revit makes *.001.rvt Revit files in the same Folder as the Revit File.

The amount of these backups are controlled by SaveAs-Options-Maximum. Every time you save, a backup will be created. The highest number will be the latest. In my opinion 3 is plenty. Default is 20, too many!
You can be reminded to save every so often by setting Application Menu-Options-Save Reminders. Set to 30 mins.

You can restore a backup file (*.001.rvt) by renaming (remove the .00) it and opening it. So as an example a file called PROJECTA.001.rvt would be renamed PROJECTA.rvt.

Workshared Revit Project Files

Does not have *.001.rvt like Standalone.

You can be reminded to save every so often by setting Application Menu-Options-Sync to Central Reminders. Set to 30 mins.

There is a Local backup folder in same location as Local Revit file. It contains files that you shouldn’t touch. You can set the amount of steps a Local Revit File can be rolled back in SaveAs-Options-Maximum. The default is set to 20. Best practice, set to 5.

There is also a Central backup folder in same location as the Central Revit file. It contains files that you shouldn’t touch. You can set the amount of steps a Central Revit File can be rolled back in SaveAs-Options-Maximum when creating the Central. The default is set to 20. Best practice, set to 5. High numbers will use a lot of server space.

Things to keep in mind about Restore Backup:

  • Backups are restored from Collaborate-Restore Backup for either Locals or Centrals.
  • Restore Backups cannot be undone.
  • Cannot reconnect to Central if you are separated even if you ‘Restore Backup’.
  • For these reasons I rarely recommend using Restore Backup.

 

If you get a corrupt Central Revit file, use one of the Locals to re-create a Central. This almost always is the best option. If all the Locals and Central are corrupt, send the Central Revit  File and Journal Files to Autodesk and wait (about a week) to get an older restored version returned to you. If you can’t wait that long, go to your general server backups and get yesterday’s Central file. I haven’t seen too many corruptions in my 10 years of Revit consulting.

If a user ignores the Sync to Central reminders long enough they will disconnect from the Central. They will lose their work as there is no way to reconnect. So Sync to Central every 30 mins.

Common Tech Issue of the Week #2

Softlock Manager Error when starting AutoCAD

By Chris Kotyra, Technical Support 

Issue:

When starting AutoCAD with standalone license the following error appears and software does not start:
“The security system (Softlock license manager) is not functioning or is improperly installed” (screen shot attached)

Causes:

There may be several reasons for this error, but most likely it’s the FLEXnet Licensing Service which is stopped or disabled.

Solution:

  1. Go to Control Panel – Administrative Tools and double-click Services.
  2. Find “FLEXnet Licensing Service” and “FLEXnet Licensing Service 64” (depending on the system, only one of the two may exist).
  3. Right-click on “FLEXnet Licensing Service” and select “Properties”.
  4. Set Startup type to “Automatic”.
  5. Under Service status click “Start” button.
  6. Click OK.
  7. Repeat steps 3-6 for “FLEXnet Licensing Service 64”.
  8. Start AutoCAD.

Common Tech Issue of the Week #1

PDF created from AutoCAD shows frames around text in PDF viewer

By Catherine Zheng, Technical Support 

Issue:

When viewing a PDF from AutoCAD in a PDF viewer, such as Foxit Reader or Adobe Reader, frames are displayed around text.

Causes:

Text frames are displayed by the PDF viewer and are not an inherent feature of the PDF or something that AutoCAD did in its creation. By default, frames are displayed in Foxit Reader and are turned off in Adobe Reader. The frames indicate there are comments linked to the affected text.

Solution:

In AutoCAD 2017 and later, a new system variable, PDFSHX, has been added

–  Set PDFSHX to 0

In AutoCAD 2016, a new system variable, EPDFSHX, was added to address this issue with, AutoCAD 2016 Service Pack 1 :

–   Install AutoCAD 2016 Service Pack 1.

–  At the command line, enter EPDFSHX.

–   Adjust the system variable to 0.