Common Tech Issue of the Week #5 – Inventor Edition

Cannot Hide Components in Assembly View in Inventor IDW File

By Chris Kotyra, Technical Support 

Issue:

I cannot hide individual components in my existing assembly view in Inventor IDW file.  When I right-click on the part I would like to hide, the Visibility command is disabled:

Solution:

The reason why the Visibility command is disabled is that the assembly view was created with Associative option checked making it linked to a Design View Representation.  What you need to do is to turn off that option.

Follow these steps:

  1. Right-click on the view and select Edit View command

2. Turn off Associative option in the Drawing View dialogue box.

3. Right-click on the part you would like to hide either in the view, or on the Model Browser and select Visibility command.

4. The part is hidden in the view.

Common Tech Issue of the Week #4

When starting Microsoft Office every time, AutoCAD runs for installation

By Catherine Zheng, Technical Support at SolidCAD

Issue:

When starting Microsoft Office every time AutoCAD® runs for installation. Two error messages pop up:
AutoCAD <version>: Please wait while Windows configures AutoCAD <version>
AutoCAD <version>: Run setup.exe to install AutoCAD <version>

Solution:

Repair your AutoCAD installation:

  • Start – Control Panel – Programs and Features
  • Select your AutoCAD version and choose from context menu “Uninstall/Change”
  • In the dialog select “Repair or Reinstall”
  • In the next dialog select the option “Repair” and click the button “Repair”

Common Tech Issue of the Week #3

Restoring Toolbars in New Versions of AutoCAD

By Chris Kotyra, Technical Support 

Issue:

Although the new type of interface with Ribbons was introduced in AutoCAD 2009 to replace traditional Toolbars, there is still a large number of users who prefer Toolbars.  Until and including AutoCAD 2014 it was very easy to restore them.  All you had to do was to select AutoCAD Classic as the current workspace as seen in figure.

Things got more complicated starting with AutoCAD 2015.  AutoCAD Classic workspace is no longer available, but luckily for those who prefer Toolbars, they are still included.

Solution:

One option is to transfer the AutoCAD Classic workspace from older customization file (ACAD.CUIX) to your current version of AutoCAD:

  1. In your new version of AutoCAD type CUIIMPORT command and press Enter.  The “Customize User Interface” dialogue box will be displayed with “Transfer” tab as current.  The right half of the dialogue box will display the contents of the current version ACAD.CUIX file.
  2. On the left half of the dialogue box, click the “Open customization file” button and select your older version ACAD.CUIX file with “AutoCAD Classic” workspace.
  3. Using your mouse, drag and drop “AutoCAD Classic” workspace from the older-version ACAD.CUIX file on the left to the current version on the right.

4. Click OK to close the dialogue box
5. Set “AutoCAD Classic” workspace as current.

Common Tech Issue of the Week #2

Softlock Manager Error when starting AutoCAD

By Chris Kotyra, Technical Support 

Issue:

When starting AutoCAD with standalone license the following error appears and software does not start:
“The security system (Softlock license manager) is not functioning or is improperly installed” (screen shot attached)

Causes:

There may be several reasons for this error, but most likely it’s the FLEXnet Licensing Service which is stopped or disabled.

Solution:

  1. Go to Control Panel – Administrative Tools and double-click Services.
  2. Find “FLEXnet Licensing Service” and “FLEXnet Licensing Service 64” (depending on the system, only one of the two may exist).
  3. Right-click on “FLEXnet Licensing Service” and select “Properties”.
  4. Set Startup type to “Automatic”.
  5. Under Service status click “Start” button.
  6. Click OK.
  7. Repeat steps 3-6 for “FLEXnet Licensing Service 64”.
  8. Start AutoCAD.

Common Tech Issue of the Week #1

PDF created from AutoCAD shows frames around text in PDF viewer

By Catherine Zheng, Technical Support 

Issue:

When viewing a PDF from AutoCAD in a PDF viewer, such as Foxit Reader or Adobe Reader, frames are displayed around text.

Causes:

Text frames are displayed by the PDF viewer and are not an inherent feature of the PDF or something that AutoCAD did in its creation. By default, frames are displayed in Foxit Reader and are turned off in Adobe Reader. The frames indicate there are comments linked to the affected text.

Solution:

In AutoCAD 2017 and later, a new system variable, PDFSHX, has been added

–  Set PDFSHX to 0

In AutoCAD 2016, a new system variable, EPDFSHX, was added to address this issue with, AutoCAD 2016 Service Pack 1 :

–   Install AutoCAD 2016 Service Pack 1.

–  At the command line, enter EPDFSHX.

–   Adjust the system variable to 0.